Sweetwaters Coffee & Tea
Ratings and Reviews

Want to know what customers really think about Sweetwaters Coffee & Tea?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.5
🧮 Total Number of Reviews
31,052
⚠️ Reviews 1–3 Stars
10%
🚫 Stores Under 4 Stars
1%
🔁 Review Response Rate
39.01%
📝 Average Number of Reviews per Store
437

How Many Sweetwaters Coffee & Tea
Locations Are There in the U.S.?

Sweetwaters Coffee & Tea operates 71 locations across the United States, based on available review data.

Recent Sweetwaters Coffee & Tea
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Great spot and staff a bit pricey but what isn't these days

July 2025

If u are craving an iced matcha... don't come here....

July 2025

Yet another great experience at Sweetwater

July 2025

This place is awsome! Best matcha in STL!!!

July 2025

everyone who works here is very sweet. loved it!

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Sweetwaters Coffee & Tea respond to customer reviews online?
Sweetwaters Coffee & Tea replies to 39.01% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Sweetwaters Coffee & Tea have across all locations?
Sweetwaters Coffee & Tea has received 31,052 total reviews across its locations on Google.
Where do Sweetwaters Coffee & Tea's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Sweetwaters Coffee & Tea locations nationwide. The overall rating is an average of all available review data.
Is Sweetwaters Coffee & Tea actively managing its online reputation?
Based on review response rate and activity, Sweetwaters Coffee & Tea appears to be actively monitoring guest feedback on Google. 39.01% of its reviews receive direct replies from the brand or location staff.
Based on public data, Sweetwaters Coffee & Tea does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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