The Boiling Crab
Ratings and Reviews

Want to know what customers really think about The Boiling Crab?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.4
🧮 Total Number of Reviews
88,163
⚠️ Reviews 1–3 Stars
15%
🚫 Stores Under 4 Stars
12%
🔁 Review Response Rate
58.55%
📝 Average Number of Reviews per Store
1297

How Many The Boiling Crab
Locations Are There in the U.S.?

The Boiling Crab operates 68 locations across the United States, based on available review data.

Recent The Boiling Crab
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Ordered shrimp, rice, fries, sodas and micheladas.

July 2025

Amazing seafood boils go with the whole shabang on the sesoning

July 2025

Such a great dinner with my grandma and boys🥰🔥🔥🔥🔥🤳🏽

July 2025

The amazing service and such great food is both reasons why I keep coming back!

July 2025

Great food will gladly go back and great customer service

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does The Boiling Crab respond to customer reviews online?
The Boiling Crab replies to 58.55% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does The Boiling Crab have across all locations?
The Boiling Crab has received 88,163 total reviews across its locations on Google.
Where do The Boiling Crab's ratings come from?
Ratings shown on this page are based on Google reviews from customers at The Boiling Crab locations nationwide. The overall rating is an average of all available review data.
Is The Boiling Crab actively managing its online reputation?
Based on review response rate and activity, The Boiling Crab appears to be actively monitoring guest feedback on Google. 58.55% of its reviews receive direct replies from the brand or location staff.
Based on public data, The Boiling Crab does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.