Schlotzsky's
Ratings and Reviews

Want to know what customers really think about Schlotzsky's?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.2
🧮 Total Number of Reviews
113,500
⚠️ Reviews 1–3 Stars
20%
🚫 Stores Under 4 Stars
21%
🔁 Review Response Rate
16.25%
📝 Average Number of Reviews per Store
576

How Many Schlotzsky's
Locations Are There in the U.S.?

Schlotzsky's operates 294 locations across the United States, based on available review data.

Recent Schlotzsky's
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Great food served quickly thru the drive thru

July 2025

Consistently Great sandwiches. Great service and quick. Even when they’re busy.

July 2025

Good food and good service. I liked the chicken flat bread.

July 2025

The fastest Schlotzsky’s I’ve ever been to.

July 2025

Food is always tasty. The place is clean and bright.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Schlotzsky's respond to customer reviews online?
Schlotzsky's replies to 16.25% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Schlotzsky's have across all locations?
Schlotzsky's has received 113,500 total reviews across its locations on Google.
Where do Schlotzsky's's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Schlotzsky's locations nationwide. The overall rating is an average of all available review data.
Is Schlotzsky's actively managing its online reputation?
Based on review response rate and activity, Schlotzsky's appears to be actively monitoring guest feedback on Google. 16.25% of its reviews receive direct replies from the brand or location staff.
Based on public data, Schlotzsky's does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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