Shane's Rib Shack
Ratings and Reviews

Want to know what customers really think about Shane's Rib Shack?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.2
🧮 Total Number of Reviews
37,401
⚠️ Reviews 1–3 Stars
20%
🚫 Stores Under 4 Stars
13%
🔁 Review Response Rate
53.35%
📝 Average Number of Reviews per Store
779

How Many Shane's Rib Shack
Locations Are There in the U.S.?

Shane's Rib Shack operates 48 locations across the United States, based on available review data.

Recent Shane's Rib Shack
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

I love this place! My favorite “go to” spot!

July 2025

Love it my last stop in Atlanta before driving back to SC

July 2025

I've never had a bad experience here, and the food is always 🔥

July 2025

Delicious ribs! Very good quality, clean, and friendly. Recommended!

July 2025

had the sampler platter, and my wife the pulled pork sandwich!

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

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Frequently Asked Questions

How does Shane's Rib Shack respond to customer reviews online?
Shane's Rib Shack replies to 53.35% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Shane's Rib Shack have across all locations?
Shane's Rib Shack has received 37,401 total reviews across its locations on Google.
Where do Shane's Rib Shack's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Shane's Rib Shack locations nationwide. The overall rating is an average of all available review data.
Is Shane's Rib Shack actively managing its online reputation?
Based on review response rate and activity, Shane's Rib Shack appears to be actively monitoring guest feedback on Google. 53.35% of its reviews receive direct replies from the brand or location staff.
Based on public data, Shane's Rib Shack does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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