The Melt
Ratings and Reviews

Want to know what customers really think about The Melt?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
4.5
🧮 Total Number of Reviews
22,742
⚠️ Reviews 1–3 Stars
13%
🚫 Stores Under 4 Stars
5%
🔁 Review Response Rate
99.36%
📝 Average Number of Reviews per Store
1137

How Many The Melt
Locations Are There in the U.S.?

The Melt operates 20 locations across the United States, based on available review data.

Recent The Melt
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Reasonable price, amazing flavor.
Very good burgers.

July 2025

Five stars all around. BBQ Bacon Burger and Bacon Ranch Fries are a must try!

July 2025

This place is super yummy. It’s got a really cool vibe too highly recommend!

July 2025

Luis gave me awesome service and is awesome.

July 2025

Luis was super nice. Great service. Would recommend.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does The Melt respond to customer reviews online?
The Melt replies to 99.36% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does The Melt have across all locations?
The Melt has received 22,742 total reviews across its locations on Google.
Where do The Melt's ratings come from?
Ratings shown on this page are based on Google reviews from customers at The Melt locations nationwide. The overall rating is an average of all available review data.
Is The Melt actively managing its online reputation?
Based on review response rate and activity, The Melt appears to be actively monitoring guest feedback on Google. 99.36% of its reviews receive direct replies from the brand or location staff.
Based on public data, The Melt does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.