Wendy's
Ratings and Reviews

Want to know what customers really think about Wendy's?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Wendy's's official site
⭐ Average Rating
3.6
🧮 Total Number of Reviews
5,766,345
⚠️ Reviews 1–3 Stars
38%
🚫 Stores Under 4 Stars
87%
🔁 Review Response Rate
0.08%
📝 Average Number of Reviews per Store
1003

How Many Wendy's
Locations Are There in the U.S.?

Wendy's operates 6,278 locations across the United States, based on available review data.
See 6,278 Wendy's Locations on Atlas by Superorder

Recent Wendy's
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

That spicy chicken sandwich hits the spot 👌

July 2025

Not bad big open empty price it's a great place to eat.

July 2025

Everyone seems lost and unsure of what they are doing.

Forever wait times.

July 2025

Clean but cross contamination is rampant.

July 2025

Fry Girl on Thursdays salts the fries just right 😊

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Wendy's respond to customer reviews online?
Wendy's replies to 0.08% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Wendy's have across all locations?
Wendy's has received 5,766,345 total reviews across its locations on Google.
Where do Wendy's's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Wendy's locations nationwide. The overall rating is an average of all available review data.
Is Wendy's actively managing its online reputation?
Based on review response rate and activity, Wendy's appears to be actively monitoring guest feedback on Google. 0.08% of its reviews receive direct replies from the brand or location staff.
Based on public data, Wendy's does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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