Willie's Grill & Icehouse
Ratings and Reviews

Want to know what customers really think about Willie's Grill & Icehouse?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Willie's Grill & Icehouse's official site
⭐ Average Rating
4.5
🧮 Total Number of Reviews
135,842
⚠️ Reviews 1–3 Stars
13%
🚫 Stores Under 4 Stars
26%
🔁 Review Response Rate
65.02%
📝 Average Number of Reviews per Store
1887

How Many Willie's Grill & Icehouse
Locations Are There in the U.S.?

Willie's Grill & Icehouse operates 72 locations across the United States, based on available review data.
See 72 Willie's Grill & Icehouse Locations on Atlas by Superorder

Recent Willie's Grill & Icehouse
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Joseph was awesome behind the bar and always had my beer ready when I sit down

July 2025

my server elijah had the best customer service i’ve ever received!!!!

July 2025

Lauren was my server and was totally on point. The food was perfect.

July 2025

Elijah was an awesome waiter!!! Food was great!!!
Atmosphere was great!

July 2025

Joseph made the energy very positive and even corrected my drink on the fly.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Willie's Grill & Icehouse respond to customer reviews online?
Willie's Grill & Icehouse replies to 65.02% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Willie's Grill & Icehouse have across all locations?
Willie's Grill & Icehouse has received 135,842 total reviews across its locations on Google.
Where do Willie's Grill & Icehouse's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Willie's Grill & Icehouse locations nationwide. The overall rating is an average of all available review data.
Is Willie's Grill & Icehouse actively managing its online reputation?
Based on review response rate and activity, Willie's Grill & Icehouse appears to be actively monitoring guest feedback on Google. 65.02% of its reviews receive direct replies from the brand or location staff.
Based on public data, Willie's Grill & Icehouse does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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