Captain Jay’s Fish & Chicken
Ratings and Reviews

Want to know what customers really think about Captain Jay’s Fish & Chicken?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Captain Jay’s Fish & Chicken's official site
⭐ Average Rating
3.7
🧮 Total Number of Reviews
27,966
⚠️ Reviews 1–3 Stars
36%
🚫 Stores Under 4 Stars
83%
🔁 Review Response Rate
0.37%
📝 Average Number of Reviews per Store
682

How Many Captain Jay’s Fish & Chicken
Locations Are There in the U.S.?

Captain Jay’s Fish & Chicken operates 41 locations across the United States, based on available review data.
See 41 Captain Jay’s Fish & Chicken Locations on Atlas by Superorder

Recent Captain Jay’s Fish & Chicken
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

The Food is Always Fresh!! Nice Customer Service!! Clean establishment!!

July 2025

Food was delicious! Well cooked. Will come again!

July 2025

Date night with baeeee!!! Shrimp!!! And we picked up a couple 🤣🤣

July 2025

Love the food & service, will be back. Twyn.

July 2025

Food good customer service is good love the lady with the blue hair

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Captain Jay’s Fish & Chicken respond to customer reviews online?
Captain Jay’s Fish & Chicken replies to 0.37% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Captain Jay’s Fish & Chicken have across all locations?
Captain Jay’s Fish & Chicken has received 27,966 total reviews across its locations on Google.
Where do Captain Jay’s Fish & Chicken's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Captain Jay’s Fish & Chicken locations nationwide. The overall rating is an average of all available review data.
Is Captain Jay’s Fish & Chicken actively managing its online reputation?
Based on review response rate and activity, Captain Jay’s Fish & Chicken appears to be actively monitoring guest feedback on Google. 0.37% of its reviews receive direct replies from the brand or location staff.
Based on public data, Captain Jay’s Fish & Chicken does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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