Freddy's Frozen Custard & Steakburgers
Ratings and Reviews

Want to know what customers really think about Freddy's Frozen Custard & Steakburgers?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.
⭐ Average Rating
4.3
🧮 Total Number of Reviews
559,330
⚠️ Reviews 1–3 Stars
19%
🚫 Stores Under 4 Stars
11%
🔁 Review Response Rate
90.06%
📝 Average Number of Reviews per Store
1173

How Many Freddy's Frozen Custard & Steakburgers
Locations Are There in the U.S.?

Freddy's Frozen Custard & Steakburgers operates 477 locations across the United States, based on available review data.

Recent Freddy's Frozen Custard & Steakburgers
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Shake was excellent. Property is well-kept.

July 2025

Outstanding customer service and freaking delicious burgers!! 😄🍔

July 2025

Very good smash burgers and frozen custards.

July 2025

Great frozen custard sundaes! Very large portions.

July 2025

Culver's ain't got shit on Freddy's! Best burger I've had in a long time.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Freddy's Frozen Custard & Steakburgers respond to customer reviews online?
Freddy's Frozen Custard & Steakburgers replies to 90.06% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Freddy's Frozen Custard & Steakburgers have across all locations?
Freddy's Frozen Custard & Steakburgers has received 559,330 total reviews across its locations on Google.
Where do Freddy's Frozen Custard & Steakburgers's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Freddy's Frozen Custard & Steakburgers locations nationwide. The overall rating is an average of all available review data.
Is Freddy's Frozen Custard & Steakburgers actively managing its online reputation?
Based on review response rate and activity, Freddy's Frozen Custard & Steakburgers appears to be actively monitoring guest feedback on Google. 90.06% of its reviews receive direct replies from the brand or location staff.
Based on public data, Freddy's Frozen Custard & Steakburgers does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

Explore More Chains

Check out reviews for other popular brands: