Jack in the Box
Ratings and Reviews

Want to know what customers really think about Jack in the Box?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

⭐ Average Rating
3.7
🧮 Total Number of Reviews
2,445,994
⚠️ Reviews 1–3 Stars
37%
🚫 Stores Under 4 Stars
85%
🔁 Review Response Rate
92.20%
📝 Average Number of Reviews per Store
1038

How Many Jack in the Box
Locations Are There in the U.S.?

Jack in the Box operates 2,504 locations across the United States, based on available review data.

Recent Jack in the Box
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Delicious saucy nuggets options. Local delight

July 2025

Worst Service Ever. You wait in line forever. Go somewhere else

July 2025

Very good food with a very good price as well

July 2025

They are just plain Rude, they don't have any type of customer service skills.

July 2025

Excellent service. Stephanie was very patient and took the time to help me.

July 2025

I love Jack in the box ads but the food is okay..

June 2025

Omg hurry up! I can't wait for the tacos!!

June 2025

I love this Jack in the Box always hot, fresh, great food especially at 3 am 🙂

May 2025

The food was hot and freshly cooked. Serving sizes are also great.

April 2025

Taco are too greasy .. all other food was good

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

How Multi-Location Restaurants Improve Reviews with Superorder

Superorder works with leading brands to improve customer satisfaction, resolve issues faster, and surface insights from every review. Our platform automates review management so teams can focus on what matters most.

Frequently Asked Questions

How does Jack in the Box respond to customer reviews online?
Jack in the Box replies to 92.20% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Jack in the Box have across all locations?
Jack in the Box has received 2,445,994 total reviews across its locations on Google.
Where do Jack in the Box's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Jack in the Box locations nationwide. The overall rating is an average of all available review data.
Is Jack in the Box actively managing its online reputation?
Based on review response rate and activity, Jack in the Box appears to be actively monitoring guest feedback on Google. 92.20% of its reviews receive direct replies from the brand or location staff.
Based on public data, Jack in the Box does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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