Jack's Restaurant Group
Ratings and Reviews

Want to know what customers really think about Jack's Restaurant Group?
This page shows real guest reviews, brand-wide ratings, and reputation stats across all U.S. locations.

Data Last Updated: 

July 1, 2025

See Jack's Restaurant Group's official site
⭐ Average Rating
4.4
🧮 Total Number of Reviews
9,312
⚠️ Reviews 1–3 Stars
16%
🚫 Stores Under 4 Stars
35%
🔁 Review Response Rate
1.79%
📝 Average Number of Reviews per Store
548

How Many Jack's Restaurant Group
Locations Are There in the U.S.?

Jack's Restaurant Group operates 17 locations across the United States, based on available review data.
See 17 Jack's Restaurant Group Locations on Atlas by Superorder

Recent Jack's Restaurant Group
Guest Reviews From Real Customers

Star Rating
Date
Comment
July 2025

Fabulous southern food with a delightful ambiance

July 2025

I grew up in central Texas. This place tastes like home.

July 2025

Fantastic. Misha especially was amazing. Highly reccomend

July 2025

Best bbq in the area and it’s not even close. 🍖🍻

July 2025

Very good bbq. The wedge and Caesar salad are good.

This content is derived from publicly available customer feedback. Reviews are summarized for display and do not represent the views of Superorder.

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Frequently Asked Questions

How does Jack's Restaurant Group respond to customer reviews online?
Jack's Restaurant Group replies to 1.79% of customer reviews on Google, based on publicly available data across all U.S. locations. Some locations respond more actively than others, but this is the brand-wide average.
How many customer reviews does Jack's Restaurant Group have across all locations?
Jack's Restaurant Group has received 9,312 total reviews across its locations on Google.
Where do Jack's Restaurant Group's ratings come from?
Ratings shown on this page are based on Google reviews from customers at Jack's Restaurant Group locations nationwide. The overall rating is an average of all available review data.
Is Jack's Restaurant Group actively managing its online reputation?
Based on review response rate and activity, Jack's Restaurant Group appears to be actively monitoring guest feedback on Google. 1.79% of its reviews receive direct replies from the brand or location staff.
Based on public data, Jack's Restaurant Group does not consistently respond to customer reviews on Google. While some individual locations may reply occasionally, the overall brand response rate is currently low or inactive.

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